Good to Know

Our Cancellation Policy

Life often has different plans. Should you need to cancel your vacation unexpectedly, you can do so under the following conditions.

Cancellation policy
  • Cancellation up to 7 days before the planned arrival: free of charge*
  • For cancellations between 6 and 13 days before the planned arrival, we charge 30% of the booking price.
  • For cancellations from 3 days before the arrival, 80% of the booking price will be charged.
  • In the event of early departure or no-show, 100% of the booking price will be charged.


*For the periods 18.07. – 30.09. and 26.12. – 17.01., cancellations up to 14 days before arrival are free of charge. For cancellations within this period between 13 and 17 days before arrival, 30% of the booking price will be charged.